Overview

ShopeePay offers the following payment functionalities:

Supported Regions & Payment Methods

Here is the list of supported payment methods in each region, with certain payment methods only compatible for selected product flows.

RegionsSupported Payment Methods
ShopeePay Wallet BalanceSPayLaterLinked Bank AccountCredit Card & Debit Card

Indonesia

List of supported banks:

  • Seabank
  • Bank Rakyat Indonesia (BRI)
  • more to come!

Coming soon

Malaysia

Coming soon

Coming soon

Philippines

Coming soon

Coming soon

Singapore

Coming soon

Coming soon

Thailand

List of supported banks:

  • Bangkok Bank (BBL)
  • Krung Thai Bank (KTB)
  • Siam Commercial Bank (SCB)
  • Kasikornbank (KBank)
Show More

Vietnam

List of supported banks:

  • Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank)
  • Vietnam Bank for Industry and Trade (Vietinbank)
  • Viet Nam Technological and Commercial Joint Stock Bank (Techcombank)
  • Bank for Investment and Development of Vietnam (BIDV)
Show More

Coming soon

Settlement & Payout

This section provides information about the settlement and payout processes with ShopeePay:

  • ShopeePay provides settlement report according to your preferred settlement frequency to help with reconciliation of your transactions and settlements.
  • The report will contain detailed information about each payment and refund transaction, including any applicable fees.
  • Please note that the time it takes for the payout funds to arrive in your account may vary depending on the currencies and banks involved. In some cases, it may take up to two days after settlement for the funds to be credited to your account.
  • Settlements occur periodically to ensure that all transactions are finalized and recorded accurately. The frequency of settlement can be determined by you, based on your system and business requirements. Currently, ShopeePay supports the following settlement frequencies:
    1. Daily: Settlements are processed on the next day (T+1) for transactions that occurred on the current day (T).
    2. Weekly: Settlements are processed once a week, specifically every Monday, for transactions that occurred since the previous Monday.
    3. Monthly: Settlements are processed once a month, on the first day of every month, for transactions that occurred in the previous month.
  • Settlement reports can be configured to be sent to specified email recipients.
  • Settlements are processed in the default currency of your region. For example, in Indonesia, settlements will be processed in IDR (Indonesian Rupiah).