Subscription

Overview

Subscription is tailored for merchants offering recurring services and billing customers at regular intervals. Once customers link their ShopeePay account with the merchant, the merchant will be able to make automatic deductions regularly. Meanwhile, ShopeePay leverages a smart algorithm to process the merchant’s payment request based on the customer’s pre-set sequence of payment channels, reducing missed payments and ensuring customers can enjoy their subscription services seamlessly and without interruption.

Subscription consists of two flows:

  • Account Linking: The linking flow where customers link their ShopeePay account to the merchant. Upon customers’ agreement, the merchant should obtain an access token from ShopeePay, with certain permissions to query or charge the customer’s account.
  • Direct Payment: The payment flow where the merchant directly requests ShopeePay to process a payment with a given amount, without any specified payment channel.

Customer Experience

The following steps illustrate the customer journey of Subscription:

  1. On the merchant’s website or application, the customer chooses ShopeePay to add as a payment method on the merchant and allows the merchant to directly charge their account regularly.

  2. On any scheduled payment date, the merchant will directly request ShopeePay to deduct the customer’s payment channel, where ShopeePay will try to complete the payment using our sequential payment algorithm.

  3. The customer will get a push notification about any successful payments from ShopeePay.

Account Linking - Mobile Web

Account Linking - PC Web

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Get Started

Please refer to the ShopeePay/SPayLater Branding & Guidelines for both In-Person and Online Payments to understand how to showcase ShopeePay/SPayLater during the payment flow.

To get started with the ShopeePay integration, see Get started with ShopeePay integration .

For more information about how to integrate the Subscription, see API documentations.