Auth & Capture

Overview

Auth & Capture enables merchants to have full control over when and how you charge your customers once they link their ShopeePay account.

This allows merchants to first authorize a given amount on the customer’s ShopeePay account, ensuring that funds are available, and then capture a lesser or equal amount at a later date when you’re ready to complete the transaction.

This flexibility is perfect for businesses that need time to confirm deliveries (e.g. food or any item deliveries) or finalize services (e.g. accommodation) before collecting payment.

Auth & Capture consists of three steps:

  1. Account Linking: The linking flow where customers link their ShopeePay account to the merchant. Upon customers’ agreement, the merchant should obtain an access token from ShopeePay, with certain permissions to query or charge the customer’s account.
  2. Auth: At the time of purchase or booking, merchants can place a hold on the customer's funds with the access token. This verifies that sufficient funds are available, but it doesn’t actually charge the customer's account right away.
  3. Capture: When the merchant is ready, they can then capture the authorized funds and process the payment.

Customer Experience

 The following steps illustrate the customer journey of Subscription:

  1. On the merchant’s website or application, the customer chooses ShopeePay to add as a payment method on the merchant and allows the merchant to directly charge their account.

  2. Whenever the customer places an order, the merchant will hold an amount first from the customer's ShopeePay account. and the user will get a push notification. In customer's ShopeePay transaction history page, they will see that the amount is in progress and not yet completed.

  3. Once the merchant captures the payment, the customer will get another push notification about any successful payment. In customer's ShopeePay transaction history page, they will see that the captured amount is shown as completed, while the remaining funds (if any) are released back to the customer's account.

Account Linking - Mobile Web

Account Linking - PC Web

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Get Started

Please refer to the ShopeePay/SPayLater Branding & Guidelines for both In-Person and Online Payments to understand how to showcase ShopeePay/SPayLater during the payment flow.

To get started with the ShopeePay integration, see Get started with ShopeePay integration .

For more information about how to integrate the Auth & Capture, see API documentations.